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BMTC Drivers issuing used tickets
Written By aghose - 30 October, 2009
Bangalore BMTC Corruption Bus Citizen Reports Transportation public transport Tickets
Many BMTC Drivers and conductors (Mainly ordinary, pushpak and suvarna) are issuing used tickets. It works like this: I buy a ticket for say 30 Rs. Say I do not have change and I hand over Rs. 100 to the conductor/driver then he writes at the top on the back side of one ticket the amount he has to return me back (Rs 70). While asking for the money when it's time for me to get down, he will give me Rs 70 but keep the ticket, which he will issue to new passengers on the same route. This he carefully manages delaying updating his file where he needs to put in the ticket numbers that have been issued periodically.
This is happening at a huge rate and I am certain this will eat into BMTC's profilts. Every second day either I can see this happening or even at time I have also been issued torn tickets not from the booklet but from old tickets maintained cleverly inside that, or sometimes the conductors/drivers have refused to return my tickets!!
I would request BMTC officials to issue strong instructions to Drivers and Conductors in this regard. I have been arguing with these people for quite some time, but I do not think I can fix this problem myself unless I see some action from BMTC.
Thanking you,
Akshay
COMMENTS
sanjayv - 30 October, 2009 - 14:54
I always demand the ticket back since then. Nobody has refused to do so yet. Another thing to do is to note the details of the bus (as much information as you can) and send a complaint to the Chief Traffic Manager (Operations), currently, Mr.K. S. Vishwanath. (ctmobmtc@gmail.com).
I have always received a response. However, my wish is to also get a complaint number in the future so that there is an official record of it. That would be an interesting thing to suggest to BMTC. An Automated complaint recording system. There needs to be a way to give a trackable complaint and be able to get information on what action was taken.
Could we add this to suggestions for BMTC?
shas3n - 30 October, 2009 - 11:24
Aren't electonically printed tickets supposed to solve this problem? I think they have the time printed on the ticket.
In your observation, does the 'ticket-recycling' happen even with those tickets?
Sunil Kumar - 30 October, 2009 - 11:47
I guess the best way is to note the route & the bus numbers. Later whenever the Praja team meets the BMTC this should be informed about the route & bus No. So that they could do a suprise check on those routes. I thought the Electronic tickets are a good boon but end of the day its handled by a human who inturn can manuuplitae the same as we dont have change.
Re:BMTC Drivers issuing used tickets
aghose - 31 October, 2009 - 07:23
Thanks for the email of Chief Traffic Manager. This will really be helpful. Yes with electronic tickets I haven't seen this issue but most of our BMTC buses are still on the usual paper printed tickets. Once all buses gets equipped with the electronic ticket vending machines, this issue would get solved.
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