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The Karnataka Right to services act - Event Report
Written By psaram42 - 4 December, 2011
Bangalore egovernance governance Transparency GOK Citizen Reports Right to Services Citizens Charter
The right to services act has been enacted in some of the Indian States like J&K, Rajasthan and a few others. The main purpose of this proposed act in our state is to hold our government officials including some NGOs accountable in providing various services promptly. The important issues are both time frame and satisfaction of the common man. The actual act is a highly technical Legal document with a view to guaranty prompt and efficient service to the general public in our state.
Mr. Lukose Vallatharai, presided the function. The panel discussions were mainly on the following Provisions / issues
- Penalizing the public servant for delay
- Monetary compensation to the public. This has less merits than usefulness as we require answers not money
- Redresses
- Several layers of appeal [only in our Bill?]
- Highly Technical and complicated. Requires Legal help for a common man
- The tolerance limit of for complaisance by an official
- We have a bill at least!
There was a useful questions and answers session efficiently conducted by Mr. Vallatharai
Picture:- The Dignitaries on the Dias
Dr. Shalini Rajneesh, IAS, Principal Secretary, DPAR (AR), GoK is the Principle Architect of the bill. Many of her statements suggested that the actual Bill will be much stronger than what it appears now. She may be making appropriate changes as a result of the present public interaction.
COMMENTS
silkboard - 5 December, 2011 - 18:19
Thank you Murali for the report. We may not realize it today, but this "service orientation" approach that is being introduced through these bills is likely to have HUGE impact on quality of governance.
We should probably meet Dr Shalini Rajnesh once if we can and at all possible.
silkboard - 4 December, 2011 - 12:39
PSA Sir, the link you mentioned has the Central Government's bill (draft). Did you guys discuss that, or Karnataka's bill covering state government level services? We have still not see the bill (ordinance, to be debated when Assembly opens) on any GoK website yet. Did anyone share the actual GoK ordinance in full?
It is only an example and not the one under discussion
psaram42 - 4 December, 2011 - 17:02
You are right SB. However it was the proposed act that was discussed by the panel. I take it that the panel was provided with copies of the same. However the volunteers distributed various pamphlets one of which I used as a sample. Sorry for the wrong impression created by me.
Is the draft of the proposed act available with praja? I remember something was discussed long back regarding the topic. I did check the various materials handed over to me for the said draft under discussion. I could not find one.
As the DRAFT was proactively discussed Dr. Shalini Rajneesh, IAS mentioned several times that our Bill will come out on top. Of course I for one am a laymen on this.
Karnataka Right to Services Bill, draft, finally!
silkboard - 5 December, 2011 - 18:33
Got a doc from Murali, through Loksatta mailing list. the doc seems to have the full list of services in scope. Here it is, through scribd.
Karnataka Right to Services Bill 2011(function() { var scribd = document.createElement("script"); scribd.type = "text/javascript"; scribd.async = true; scribd.src = "http://www.scribd.com/javascripts/embed_code/inject.js"; var s = document.getElementsByTagName("script")[0]; s.parentNode.insertBefore(scribd, s); })();
psaram42 - 5 December, 2011 - 03:31
YG Muralidharan of Creat Bangalore did give the Karnataka proposed bill draft. I am unable to get the info link on the web.
Here is a DNA report:- of the Saturday 03 Dec 2011 meet
“At the public consultation organized by CIVIC Bangalore about the Karnataka Guarantee of Services to Citizens Bill, 2011, Dr Shalini Rajneesh, IAS, principal secretary department of personnel and administrative reforms (DPAR) (AR) said that the high court will hold the government servants accountable if they fail to comply with the Bill.”
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