BMTC, corruption and ticket-less rides

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Written By silkboard - 8 July, 2009

Bangalore BMTC Corruption Bus Citizen Reports Transportation public transport Tickets

So I did it, in fact twice now. Entered xxxE, knowing fully well that fare to my destination was Rs 6. Took out two 2 rupee coins - no ticket given, no questions asked. Next, I tried this in a Volvo xxxC. Was a bit nervous doing it, and must tell you that I succeeded only in my third attempt at this. Entered the bus, and when conductor passed by asking for tickets, I ignored him. When getting down at my destination, told him that hey, I forgot to buy the ticket. Promptly, I was asked for an amount which was lower than the fare amount (Rs 35). Somehow, felt uncomfortable cheating the bleeding Volvos, I said no, I want a ticket, and paid the full amount.

Hope you get the point. You can do it, easily in the regular buses, and not so easily in the Volvos. Now, to the analytical part - can we really estimate the volume of "corruption" here? How much money could BMTC be losing per day to such ticket-less rides? If we can estimate the "loss" or the "leak" - say Rs xx crores per month - then we will have numbers to build or justify a business case for BMTC to invest in systems or solutions to plug this leak.

Perhaps like this:

  • Total ticket revenue BMTC reports (from last annual report)
  • Assume average ticket amount, and average bus loads
  • Compare this with "observation" - like, from my observations inside 333E, 328c, 323 etc, I see 4-7 out of 60-70 going ticket-less
  • Compare the two - average load/amount based "gap", and observation estimate based "gap"
  • Then, some final numbers, and may be guess the per person 'corruption' amounts.

This is sort of like my past attempt at estimating the volume of corruption in Traffic Police's fine system. Wrote that post with hopes of getting loads of inputs and criticism, but it was not to be :). No worries.

Lets start

Thanks to the good work of Manjari/Rithesh/Syed/Shekhar and few more members, BMTC's stats are all available right here on Praja. See http://praja.in/gyan/info... and http://praja.in/discuss/f...

Enough datapoints there to make our guesses. Lets start then.

Key daily stats on BMTC

  • Makes 73240 trips
  • Performs 11.78 Lakhs Service Kilometres
  • Carries more than 38.00 Lakhs Passengers
  • Earns around Rs.258.54 lakhs
  • Everyday, about 1.82 lakhs daily passes are issued

Let us question that passenger volume stat - 38 lakh everyday - is that an estimate on number of actual people carried, or number of tickets sold? I will assume number of tickets sold (aka passenger trips).

So tickets sold per trip would be 38 lakh / 73420 = 52.

11.78 lakh service kilometers divided by 73240 = 16 km,  average length of a trip.

So 52 tickets sold per 16 km long trip.

Assumption time now.

  • assume avg BMTC bus capacity to be 50 (seat + stand).
  • assume that if averaged over a day/week, BMTC buses are 60% full. Reasonable I would say, 120% full during rush hour, and 40% rest of the day :)
  • Assume average commuter trip length of 8 km. Avg ticket cost is 258.58 lakh / 38 lakh = Rs 6.8. That amount will not take you much farther than 8 km.

With above assumptions, you would sell 60 tickets during a 16 km long trip. [60% of 50 x 16/8 = 30 x 2 = 60]

60 vs 52 = thats a leak of 15% on actuals (8/52 * 100).

How does this fit with our 'observations'. I have spied around on a few bus journies. 4 out of 60 once. 7 out of 70 another time. Not that off from the assumption driven calculations. Plus its hard to spy on the condcutor in a crowded bus.

Oh yeah, lot of assupmtions there. But how else can you guess all this?

Now, lets guess the personal gains.

Assume all of 258.58 lakh is daily traffic revenue. 15% of 258 ~ 38 lakhs a day.

That is Rs 11 crores a month.

Refer back to BMTC's statistics on workforce. Dedicated workforce of 20473

  1. Drivers (7489)
  2. conductors (5775)
  3. Driver / Conductors (3610)
  4. Maintenance staff (2107)
  5. administrative staff and others (1492)

Lets assume all this money is going to #1 #2 and #3 above. 7489 + 5775 + 3610 = 16874 people.

Rs 11 crore divided by 16874 = Rs 6500 per person per month.

Rs 6500 per month per person, possible personal share from the spoils from our ticket-less rides on BMTC.

How do you like that number?

PS1: Important Disclaimer - I am not claiming any accuracy on all this stats, I am not speculating any rackets either. I have no first hand information on the full and real scale of this possible corruption inside BMTC. I am just crunching numbers from BMTC, some observations on-ground, and a few assumptions to suggest a possibility.

PS2: A Request - Let us discuss the solutions (smart card, daily traveler credit , rfid tickets etc etc) in a separate thread.

COMMENTS


BMTC also says that it issues about 2 lakh daily and 2.36 lakh monthly passes.   About 10% of the passengers would not need to buy tickets and therefore only about 34 lakh tickets would get sold or about

Latest number is 293 lakhs daily from their website.  or about Rs.35 lakhs more/day than your number or Rs.10 crores a month.  You might want to relook at your numbers in this light.  I don;t know how much a daily pass or monthly pass costs.

Also the routes you have are all red board routes where this problem is probably higher.  Black board routes probably are a bit better. 

Only way to get rid of this problem is to have stored value cards.  When you enter the bus you tap and the machine removes entire remaining journey fare.  Puts the onus of tapping on to the passenger when exiting the bus.  No cash transactions is the only foolproof way.  Then hefty fines for those who still cheat. 

Srivathsa

P.S. For some reason the new posts don't seem to appear on the home page.

 

Here is one stat from BMTC themselves. They caught 10758 ticket-less riders in May 2009. [via Indian Express, June 13]

If we go by above 'leakage' estimate of 15%, we are talking 5.7 lakh ticketless rides everyday.

Even at 5% leakage (one third of the guess we made), we are talking 1.9 lakh offences each day.

Compare that with 11000 caught during the whole month :)

tip of the iceberg

murali772 - 9 July, 2009 - 06:33

Good work, SB. This is exactly how a businessman would make an analysis of his business and try to plug all the leakages. But, I wonder if anyone in BMTC has ever bothered (or will ever bother) to go into such details. It will be the same in BESCOM, BWSSB, etc also, I am sure.

Last week I had taken the BIAL-7A from Koramangala (dep 8.55 AM) to the airport. Over 50% of the passengers were short-ride passengers, most of whom seemed to be regulars, and from the glances exchanged and body languages of the passengers as well as the conductor, I couldn't get over a nagging suspicion that there were 'deals' going on.  

Your estimates cannot be too far off the mark. So, while 1, 2 & 3 make money this way, 6, 7, 8 - - - upto the minister, I guess, make money through the TTMC and such mega contracts. It's a co-operative society.

While working with the company which was providing the "Yelli Iddira?" service, I was privy to a whole lot of data on the VOLVO buses made available by the GPS service provider. Using the same, I had set up a monitoring and reporting system of the wayward ways of the bus drivers (on how they deviated from the routes arbitrarily leaving waiting passengers in the lurch, etc). No action was ever taken. Worse still, the GPS devices started going out of order more frequently, with the service provider telling me that it was happening because of deliberate tampering, obviously in collusion with the managers. Their eventual solution was not to regularise the YI contract, and push me out of the picture. Check this

Is it any surprise then that Prof Ashwin Mahesh is hardly getting any co-operation?

Long back BTS had introduced a daily lottery based on the bus ticket number.  The first prize was quite significant. 

Better than having one big first prize have 100-150 prizes of Rs.500 or so.  That gives some incentive for people to buy tickets.

Srivathsa

systemic rot

murali772 - 11 July, 2009 - 13:49

There has admittedly to be something to the Mumbai and BEST work ethos. In Bangalore, on the other hand, the inspectors/ checkers being from the very same system, which has got rotten right from top to bottom, this function is also looked at as an opportunity for making money, under the table.
 


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