HOT TOPICS
SPOTLIGHT AGENCIES
Jharkhand set to get Right to Service, Karnataka next?
Written By silkboard - 24 August, 2011
governance law and order Corruption Citizen Reports Karnataka Right to Services
Jharkhand is the latest state all set to pass a Right to Service Bill. Quoting from Jagran Post:
Under this Act, all the government department will be bound to provide citizen centric services within stipulated time period, as a matter of right. Also, the Act fixes the accountability of the concerned government officers in case of delay. The Act provides for punishment of the government employees as well.
The list of citizen services is not available in any news report. However, there seems to be a mechanism to take in complaints:
To take action on the complaint filed by the denizens, first Appellate and second Appellate officers will be appointed in different services. Officers and employees found guilty will have to pay penalty and can face stern legal action as well.
Bihar, Madhya Pradesh, Punjab and now Jharkhand. All NDA ruled states? Would Karnataka be next? Imagine a guarantee by BBMP to either hand over your Khata, or tell you why they can't with a written reply in 3 days or less. And if you don't get the Khata or written response in 3 days, some BBMP officer gets fined! Right to Service act can perhaps enable such things.
COMMENTS
idontspam - 25 August, 2011 - 08:43
And if you don't get the Khata or written response in 3 days, some BBMP officer gets fined!
Fined by who? Police is the govt? Appalete officers are ombudsmen within the govt themselves appointed by the govt. WIll tey make the appelate process also transparent and put data online?
Union govt also has to pass a RTS act to cover central govt depts. Income tax, passport offices etc. Its a good idea to have state wise RTS defining various state services but doesnt obviate the need to have them policed by neutral ombudsmen.
question - why state level bill?
silkboard - 24 August, 2011 - 19:53
Had a question myself - why is this a state level bill? Perhaps because a central government Right to Service Act can only make promises regarding services it provides. Most citizen services we get are from state government.
Citizen's charter planned at Karnataka
silkboard - 3 November, 2011 - 17:58
There were some reports last month about GoK announcing that they will implement a state level citizen's charter. Most likely, that would end up being a Right to Service bill by the same or another name. Can't find any drafts around. Does anyone know more or better?
There should be some public consultation and sharing of drafts done while the proposal is in the works. Better, no?
here is the full bill proposed by the GoK
Public Agenda - 4 November, 2011 - 15:46
here is the full bill proposed by the GoK
[This comment has been promoted to a post - here]
silkboard - 5 November, 2011 - 02:13
Where did you get this from sir? Any email id to send comments on this?
This needs to be put up prominently as a separate post.
PRAJA.IN COMMENT GUIDELINES
Posting Guidelines apply for comments as well. No foul language, hate mongering or personal attacks. If criticizing third person or an authority, you must be fact based, as constructive as possible, and use gentle words. Avoid going off-topic no matter how nice your comment is. Moderators reserve the right to either edit or simply delete comments that don't meet these guidelines. If you are nice enough to realize you violated the guidelines, please save Moderators some time by editing and fixing yourself. Thanks!