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Indian Railways Invites Suggestions From The Public.

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Written By Gautamrao - 22 August, 2008

Bangalore railways SWR Media Reports public transport Mobilicity railway proposals

Dear All,

This is to inform you that the Indian Railways has set up a Multi-departmental Innovation Promotion Group as per the budget announcement of the Railway Minister and has sought innovative suggestions from the general public, educational institutions, citizens, and the industry which may help in:

  1. Improvement in system efficiency and productivity of resources.
  2. Introduction of modern systems and technologies.
  3. Achieving better customer satisfaction through value addition to customer services.
  4. Improvement in safety, reliability and reduction in maintenance costs.
  5. Enhancement of throughput capacity of the existing systems.

Address for communication:

Director,
Efficiency & Research / ME and Member Secretary,
IPG, Ministry of Railways,
Room No. 509, Rail Bhawan,
Raisina Road, New Delhi - 110001.
E-Mail - ipg@rb.railnet.gov.in

I feel that Praja members should send in their suggestions on the five issues that have been mentioned above. Whether it gets accepted or not is another matter. We should try. Why don't we start off in this thread itself? Please write your suggestions here.

COMMENTS

Feed-back to Indian Railway Service !

kumar.vaikom@gmail.com - 21 August, 2012 - 11:22

I wish to post my 3 suggestion to Indian Railway Service :

1) Cancellation rule: Many times, I see passengers are making duplicate bookings for their travel plan as the cancellation charges are negligible. This is creating trouble to other fellow passengers who seriously plan to travel on given date (forcing him/her to block another stand by booking for his plan). I strongly believe increasing the cancellation charges (to a significant amount) will make all passengers think more seriously before they block their ticket and will reduce the un-wanted booking transaction on reservation system.
 
2) Web link update: I would like to see our new reservation link "https://www.irctc.co.in" updated in all related websites such as "indianrail.gov.in etc ?  I believe it is big shame on our country to not have our ONLY railway URL not published correctly across all sites/search pages  !!
 
3) Killer foot-steps: Technology and metal science has evolved for years, but still our Indian Railway board those HARD steel foot steps (I am scared even to look at those steps) which kills many passengers every year. Can't we upgrade them to a better metal and may be with a spring action to save the passenger who falls between rail and platform. Just my thought.
 
Regards
Kumar

unreserved tickets through internet.

zakirhussain786012 - 26 March, 2013 - 13:27

Sir,   I undersigned request you that general class train travelling tickets (unreserved tickets) and railway platform tickets can be made through internet also. We are facing lots of problems at railway stations for getting general class (unreserved) and platform tickets. There is always a long queue. Government should considered this problem and take possible necessary steps for solving it. The general class (unreserved) or platform tickets can be generated through internet services like irctc or any authorized agency and e-ticket having certain key details of the passenger so that fake tickets cannot be done. Like 1. Name of the passenger 2. Valid photo identity card no. for e.g. PAN card no. The travelling ticket examiner or checker should have modern electronic gadgets connected with internet or having soft information detais from which tickets cross checking can be done and a fake or right ticket/passenger can be judged. If it is implemented a lady faces problems for getting a unreserved ticket at railway station in front of railway ticket counters can be solved out. Thanking u. Zakir hussain surat, gujarat. Mob-9724301720

Agent booking

mvpdop2013 - 1 April, 2013 - 06:42

Sir

 

agents book tickets 120 days advance and return tickets on last day

it is better if agent tickets returned two days earlier as it help tatkal passangers

others passangers who travel for emergencies on last moment

train tickets

mvpdop2013 - 1 April, 2013 - 06:46

It will be more transpernet if tickets blocked by agents also visible in Availabitly  reports

physically challenged people problems...

sandhya89 - 1 May, 2012 - 04:44

hello sir,

problem1) problem for the physically challenged starts from reservation there is possibility for everyone to book online but            

                    there is no way for physically challenged... who really needs it... 

solution:   while giving concession forms itself there should be unique number on the form by using that they can resrerve    

                   the tickets online... database updations and modifications are required...

problem2) unreserved compartment for physically challenged is seperately kept it is appreciable step... but the

                    compartments will be at ends ...if they are at ends also it wont be any problem... but some times it is in front end

                    and some times in last end there is no correct information know by the people there it can be known only after train  

                    comes... then it will be less time for them to move from front to back r viceversa.

problem3) getting down from the train its really a big problem there is lots of distance between train and plat form...

                  either platforms r modified r a grolled slope kind of arrangement should be made to train for PC

                  COMPARTMENT

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