COMMENTS

The id is 'bmtccmd' at gmail. Do write, but do be aware that everything you asked for is not guaranteed to be given to you. If you can show support for your 'request' by even 10+ people, your chances increase.

They aren't perfect though. If we can have a 'proper' way of taking in commuter requests, where everyone could see what is being requested for, and what type of requests are being taken in or not taken in, that itself would do wonders. I think we all can live with "my idea not taken in" feeling, but knowing that some grievances and suggestions are indeed being taken up and worked on helps a lot.

• thumb_up 32 Likes
• · login or register to post comments

 I used to drive my car to work earlier, but now use the Volvo service frequently. My comments are based on my travel on the Volvo 500 series buses.

The BMTC drivers and conductors are generally polite and will even oblige you by stopping at unscheduled stops to drop you off. And if they happen to be on the left lane they will even stop to pick you up at unscheduled stops if you wave at them and they notice you.

However the drivers don’t make it a point to be on the left lane when they approach a bus stop. If there is a bus already stopped at the bus stop they sometimes proceed without stopping. However If they happen to notice someone waving and running behind the bus to catch it they may eventually stop. Also if someone wants to get off the bus in such a situation, they will stop the bus eventually to let him off.

Also even if they stop, at the bus stop, they may not stop close to the edge of the road. It could be several feet from the edge of the road thus endangering the life of the passengers.

These are some suggestions that can be implemented immediately without any major cost:

1. Strictly ensure that the buses remain in the left lane when they approach any bus stop.
2. Stop exactly at the bus shelter and do not make people run behind the bus. If there is no bus shelter, then BMTC should install a pole which indicates the exact location of the bus stand. The bus should stop with its front door within a couple of feet from this pole.
3. Stop the bus such that it is as close as possible to the bus shelter, so that the passengers can step into the bus directly from the bus shelter. If there is no bus shelter, then stop close to the foot path. With the maneuverability that a Volvo provides this should be trivial for the drivers to do this.
4. If there is a bus already stopped at the bus stand, then wait for it leave and then approach the bus stand. Also ensure that there is no passenger waiting to board the bus before the bus proceeds. Never overtake the stopped bus and go ahead of the bus thus forcing the passengers to run behind the bus. 

There are a few more suggestions which could have some costs associated with it and could be taken up on a long term basis.

1. Install a stop request button near the rear door. This will allow people at the rear to get out without winding their way to the front through a crowded bus. Once the button is pressed an indicator should light up confirming that the request has been registered. In fact I am surprised that the Volvo buses don’t have this feature after costing a fortune.
2. Improve the scrolling destination displays so that they provide the bilingual information in a concise manner. Each iteration of the two languages should ideally complete within a few seconds. Currently some of them (usually the Kannada version) take ages to go through one loop and it is not possible to make out the destination quickly. I have also noticed in some cases only one language being shown - either Kannada or English.
3. Figure out a way to avoid buses on the same route arriving at a stop at the same time. Make them run at a more regular frequency. One way to do this is throttling them at the starting point, that is delay the departure of a bus slightly if the previous one left very late.

• thumb_up 37 Likes
• · login or register to post comments

I will collate all the suggestion in this post and will put it in a listed manner by wednesday night so that everyone can go through it and in case anything is left out then it can be added.

• thumb_up 29 Likes
• · login or register to post comments

I am keen to join.

K.V.Pathy

• thumb_up 46 Likes
• · login or register to post comments

I had written a mail to ctmobmtc@gmail.com to enhance the bus service from one junction to another junction . Till date i have wriiten many replies & reminders , but off late only two replies from their end & even have been to their good office & have met their chief Traffic controller . The beloved staff & their office is a great eye washer & good to be a political drama training college .

They convince & speak very positively but in vain . It takes 9-10 moths to deliver a baby . But i dont think it might take even more for the BMTC officials  just to process a mail  . Correct me if I am wrong.

Need to write to the much beloved BMTC MD . But , i am not finding his official e-mail ID . If anybody can provide , it will be a great effort in way of escalating the same .

With Thanks ,

Rohit

• thumb_up 35 Likes
• · login or register to post comments