Privatisation or no privatisation, the first step is that BWSSB should stop loosing money. Its only when better service stops meaning increased losses will things start to change.

As to the the concerns of inclusion and equity dont understand why something like cash transfers cant be tried. Read this: http://www.hindustantimes.com/Cashing-in-on-PDS-reforms/Article1-662872.aspx

Is it safe to assume that 100% of Bengaluru is either already a customer or has a right to be BWSSB's customer?

Either way, water costs a lot less than transportation (where the cost is hard money, as well as time). So we can expect "I don't care much" to be the winner of this poll.

I stayed in a well known apartment on ORR and saw multiple trucks entering the complex on a daily basis.

The apartment advertised 24hrs water availability, and I have to say that it wasn't just tall claims, they made sure we had it and I doubt if that had anything to do with BWSSB.

So I guess it fair to assume that all those who rely on other sources for availability of water, would chose "I dont care much"

It would be very interesting to know how many BWSSB users would say "I don't care".

BWSSB will become better (or go away, or become more outsurced - whatever) only after more people care about the water woes of the city. People caring about things is how all changes start in a democracy.

So manjari, we can start with just putting out lots of data about BWSSB on Gyan (like we did for BMTC). Since we know BWSSB is not as co-operative as BMTC when it comes to data, let us just start with an RTI.

Haven't seen them recently, possibly because I am not looking out for them anymore. but till early last year I used to notice tanker trucks idling right next to Varthur Lake. I always wondered what they did there, and then noticed the "purposeful" leakage streaming down from their tanks. Asked around a few people, and then understood what they were doing.