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RTI Help - Garbage not being collected for disposal
Written By roshanrk - 6 January, 2009
Civic amenities Bangalore BBMP RTI Need Help
The garbage collection has stopped happening at my apartment a few weeks ago. The people who used to come to do it were demanding 50 Rs per house per month! Now I'm wondering how I can go about getting them to collect the garbage on time everyday. I was thinking of going the RTI way and asking for details about the contractor, his responsibility and why he isn't collecting the garbage from our apartment on a daily basis. I need to know how to go about doing this. And secondly, would this be of any help? I'm in the Bytaranyapura constituency, ward 6 as per the new ward delimitation. Any suggestions or help is welcome.
COMMENTS

silkboard - 7 January, 2009 - 13:53
Before jumping to file RTI, do call BBMP. I can't read kannada, so can only pick out a phone number from this RTI information brochure for Bytaranyapura:
http://www.bmponline.org/right2info/batrayanapura.pdf
At least for Jayanagar, I recently bought brochures that have detailed routes.and timings for garbage collectionand in south bangalore area. The brochure had phone numbers of agencies (to who this work is outsourced) as well as number of an engineers.
Call BBMP - 23636671 I guess for your area, and ask for the details (frequency and timing of collection), or then ask to lodge a complaint about garbage collection not happening on time.
At least in J P Nagar area, this process helped (frist hand information). Try this in your area and let us know how it goes.

silkboard - 8 January, 2009 - 04:03
Roshan, please try these:
email complaints [at] bmponline.org. Also call their 24 hours helpline at 080-2222-1188. They seem to be responding to complaints these days.
If no response to your calls for help, please email commissioner [at] bmponline.org and copy aait [at] bmponline.org
Do try above, and please let us know how it went. Your success would encourage others to call BBMP with their complaints. And if you dont hear back, we will go to BBMP and ask why these systems are not working.

roshanrk - 8 January, 2009 - 06:21

Good going Roshan, so they do respond
silkboard - 20 January, 2009 - 16:31
Sad thing that most of us don't make use of their helplines. I remember Lokayukta Mr Hegde telling us that even their helpline gets only about 40 calls a day (for the whole state!).
If BBMP indeed acts on your complaints, do post a new blog or forum so that we all make note of your effort and bring BBMP helplines some good publicity.

Here is the info for filing a RTI !
kbsyed61 - 7 January, 2009 - 03:48
Roshanrk,
You can find all the ifnormation that you need to file a RTI application here "http://praja.in/gyan/how-file-a-rti-application".
If you have any specific question, pls PM me.
Syed
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